Customer Care

For Shipping Policy:
THANK YOU FOR SHOPPING WITH ILLUMINOUS LOOKS
PLEASE MAKE SURE THAT WHAT YOU'VE ENTERED IS ACCURATE & CORRECT , AND IS  ASSOCIATED WITH YOUR BANK CARD . WE ASK THAT YOU MAKE SURE THAT YOUR BILLING & SHIPPING ADDRESS ISTHE EXACT SAME IF YOU DON'T ENTER THE CORRECT BILLING ADDRESS YOUR CARD IS ASSOCIAITED WITH WE WONT BE ABLE TO PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED, IT WILL FALL OFF AND WILL SHOW YOU ATTEMPTED TO MAKE A PURCHASE/TRANSACTION.
Processing Time takes 3-5 Business days for your order to be SHIPPED OUT on HEAVY DAYS. 2-3 Business Days on a NORMAL DAY. Processing Day occurs TUESDAY-FRIDAY. NOTE*** (If you ORDER on FRIDAY your ORDER will be Processed on the Next Business Day which is TUESDAY. But in Some cases MONDAY. Also, You will be NOTIFIED. 
Domestic Regular Flat Rate Shipping is 5-7 Business days depending on your location.
International Shipping is 7-10 Business days depending on your location.
You will receive all tracking information via email.
To Insure Faster Service, Please Be Accurate!!!!
Orders cannot be altered or changed once Payment is Complete.
NO REFUNDS OR EXCHANGE ARE ACCCEPTED AT THIS TIME... 
THANKS AGAIN FOR SHOPPING WITH ILLUMINOUS LOOKS...